Membership and billing
4 articles
How do I manage or cancel my membership?
Open Settings from your account menu, then Membership & billing. Your membership page shows its status, the renewal or end date and the payment provider.
How do I reactivate my membership?
Sign in with your usual username and password, even if your membership has ended. Press Reactivate in the bar at the bottom of the page (or on your membership page), choose a plan...
My payment was declined
Nothing is charged when a payment is declined. The payment page tells you why and what to try:
Can I get a refund?
Tokens and unlocked digital content are final once they are delivered, except where the law says otherwise.
Still need help?
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